Ilmaza shipping policy & delivery information

• Shipping fees vary depending on where you're delivering and are clearly listed at checkout.

• We mostly ship worldwide using a courier service. We might use other reliable couriers if it helps your order reach you faster.

• If your items are available in stock, we usually send them out within 24 to 48 hours after your order is confirmed.

• Items that are pre-ordered usually take around 7 to 10 working days to send out.

• Weekends, holidays, delays from the courier, or unexpected situations can sometimes change when your order is sent and when it arrives.

• Once your order is ready and given to the courier, you will get an email or a message with your tracking number or link so you can check where your package is.

• If you don’t get tracking information after your order has been sent please get in touch with our customer support team. We will be glad to assist you.

• Estimated delivery times can change based on where you live, the courier service, and other things that Ilmaza cannot control.